Our ‘Booking Commitment’ for all wedding videos booked during the Coronavirus Pandemic

• We are committed to making sure all our couples have the best wedding day and we will do everything in our power to make sure we deliver this.
• If your wedding is postponed due to Covid-19 your booking will be transferred to a new date, if we cannot make your new date we will offer a full refund.
• If your wedding is canceled due to Covid-19 we will offer a full refund.

Video & Photography Covid-19 production guidance & best practice policy:

• Please do not attend the wedding if you or someone in your household has had any symptoms of Coronavirus in the previous 48 hours.
• If you or someone you have had direct contact with has Covid-19 symptoms you MUST self-isolate for 10-days.
• Symptoms include: a new continuous cough, a high temperature, a loss of, or change in, your normal sense of taste or smell (anosmia).
• All video/photo crew to sign in to all venues upon arrival (name, email, phone number) – usually kept with location reception staff.
• All crew to adhere to 2 metre social distancing rules at all times (where possible).
• Crew to wash hands on arrival and regularly with soap and water and where this is not available hand sanitiser throughout the day.
• Use only the toilet outlined on the day.
• Crew not to share equipment and equipment to be wiped down with antibacterial wipes.
• Anyone using a Lapel Microphone must wipe down with antibacterial wipes after use.
• Keep rooms well ventilated, keeping windows and doors open where possible.
• Crew to prioritise outdoor spaces for breaks rather than internal (weather permitting).
• Those who attend the shoot will use one main entrance and exit point to the property except in the case of a fire.
• No catering – Crew to bring their own individual lunches.
• Please keep to designated areas in the building and only touch items in the building that it is necessary to do so.
• Surfaces touched by the crew will be cleaned and wiped down on leaving the premises.